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NFC and QR entry points
Open a feedback experience through a card, QR code, or direct link, with support for identifying the location and source.
Opero Reviews · Customer feedback
A short path from a visit to feedback.
Opero Reviews connects an NFC tap or QR scan to a mobile feedback experience. On the business side, an inbox gives the team a place to review responses, add context, and manage follow-up.
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Product interface previews with sample data. Demonstration figures are not customer results.
The context
The work behind the interface.
Customer feedback has two sides: it needs to be straightforward to leave, and it needs to be usable by the team receiving it. Collecting a rating alone does not organize the work that follows.
The approach
How the product brings it together.
The customer experience stays focused on a visit and a response. The business dashboard adds search, filters, statuses, and internal notes, keeping the customer-facing interaction separate from the team's follow-up tools.
Inside Opero Reviews
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Mobile feedback
Let a customer choose a rating and share a comment through a focused, responsive experience.
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A feedback inbox
Search and filter responses, review entries, add internal notes, and mark follow-up as reviewed or resolved.
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Separate engagement records
Keep submitted feedback and Google review-link clicks distinct. Opening a review link is not recorded as a verified published Google review.
From start to finish
Step 1
Tap, scan, or open
A customer reaches the feedback page using an NFC card, a QR code, or a shared link.
Step 2
Share the experience
The customer selects a rating and can add a comment about their visit.
Step 3
Review and follow up
The business uses its inbox to organize responses, record notes, and track follow-up status.
What this demonstrates
A connected customer and business experience: a simple mobile interaction, structured feedback, and an operational dashboard behind it. It illustrates how Opero builds both sides of a digital service.
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